RMS owner and founder, Shawna Ramey, CPC, CPMA, has worked in the medical industry for over 25 years. Shawna is known throughout the industry for her ability to promote positive change and provider/staff satisfaction within practices.
Over the years, Shawna has worked with practices across the country, providing Consulting, Operational Assessments, Chart Audits, Education, Management Services, Coaching and Revenue Cycle Services.
Ms. Ramey has a way of educating that enables her to connect with the audience and drive home key takeaways. She brings unique insights to the field and challenges practices to think outside of the box to solve sustainability issues. Ms. Ramey serves on the regulatory workgroup for the American Academy of Home Care Medicine (AAHCM) and is a member of their Industry Relations Council (IRC).
Your Ramey Management Team
Danielle Masters, CPC, CRC
Billing Supervisor
As the billing supervisor, Danielle works on credentialing, assists with month-end reporting, monitors claims, and provides training. Her goal is to make the client or staff feel confident in her ability to produce results and give them the education they need for future reference. She has worked in the medical field for over 20 years. Danielle enjoys being with her kids, going to the lake, cooking and hiking.
Joni Chatman
Biller
As a billing specialist, Joni’s goal is to keep revenue flowing for practices, accurately post remittances and quickly address any issues that may arise. Joni has an extensive background in computer science and photography but also enjoys spending time with her family and friends.
Casey Florence
Billing Specialist
Casey comes to RMS as a certified coder with a medical assistant and medical receptionist background. Her background allows her to have a better understanding of what it takes to make a practice successful. Casey strives to ensure her work is meaningful in all ways to the practices she serves. Casey’s from a small farming community in Kentucky, where she is married to her best friend. They have a beautiful daughter named Amelia and a 10 yr. old fur baby named Layla. Her favorite quote is “Our greatest fear should not be of failure, but of succeeding at things in life that don’t really matter – Francis Chan.
Heather Mayhorn, CPC
Medical Biller and Credentialer
Heather has been in the medical field for 14 years. She finds a high degree of satisfaction in maintaining a tight control on accounts receivable and monitoring all the details surrounding credentialing. Ensuring the patients and practices we are engaged with are receiving the highest quality service possible is her goal. Heather has an associates degree in applied science healthcare information, is a certified professional coder and is currently working on her bachelor’s degree in healthcare administration. When not at work Heather enjoys spending time with her son and camping.