Shawna Ramey, CPC, CPMA, is the founder and CEO of Ramey Management Solutions. She has extensive national experience establishing and enhancing medical practices and post-acute organizations. Shawna is dedicated to empowering providers to serve the frail and vulnerable, focusing on building sustainable, patient-centered programs.
As a seasoned operations leader, Shawna is recognized for her expertise in workflow design, revenue cycle management, staffing, and scheduling, among other vital operations areas. Her innovations enhance organizational effectiveness, profitability, and strategic growth. Shawna is a Certified Professional Coder (CPC) and Certified Professional Medical Auditor (CPMA) through the AAPC. She leverages these credentials to ensure practices are compliant and educated, adopting and adhering to best practices for sustainable change.
Shawna is a sought-after speaker and educator on coding and auditing, passionately sharing her knowledge. Prior to founding RMS, she managed a large, health system-affiliated post-acute and geriatrics service line. Shawna serves on the Regulatory Workgroup of the Public Policy Steering Committee for the American Academy of Home Care Medicine.
Her professional philosophy is rooted in education and service. Driven by a passion for ensuring frail elderly receive quality care at the right time and place, it inspires her work every day.
Meet Our Team
Joni Chatman, Director of Integrated Services, has been with RMS for over five years and is responsible for overall operational, quality and service across all supported practices, with a focus on practice management and care management.
With a strong technical background, Joni has streamlined processes and improved efficiency through workflow optimization, template development, and EHR implementation. She also leads training and onboarding efforts, supporting providers and staff in delivering consistent, high-quality care.
Carman Pennel, Business Operations Assistant, is a seasoned Revenue Cycle professional with more than 26 years of experience across a variety of healthcare settings, including primary care, pediatrics, dental, OB/GYN, and case management. For the past 11 years, she has specialized in home-based primary care, helping build and grow practices from the ground up.
Her expertise includes developing operational and financial processes, managing ACO contracts, and implementing Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. Carman brings deep revenue cycle knowledge and a strong commitment to improving operational performance and patient outcomes.
Erica Warszewik, Manager of Administrative Functions, supports the administrative operations that help healthcare practices function efficiently and remain compliant. Her expertise includes provider credentialing and payer enrollment, document management, compliance, KPI reporting, and team coordination.
Erica also supports client onboarding, employee system access, marketing, business development, and special projects. She focuses on improving workflows and developing practical solutions that strengthen operations and support sustainable growth.
Rebecca Doleman, FNP-C, ACHPN, Clinical Consultant, is a nurse practitioner and palliative care consultant with expertise in clinical operations, serious illness care, and healthcare transformation. She specializes in developing patient-centered programs that improve outcomes for patients with complex needs and brings strategic insight, collaboration, and compassion to her work with healthcare organizations.
A native Texan and mom of three teenage boys, Rebecca balances her professional life with outdoor adventures, family, and pets. She brings clarity, empathy, and a healthy dose of humor to everything she does.
Alicia Ann Wolf, APRN, MSN, Clinical Training for RMS, is a nurse practitioner specializing in geriatric care. Her background includes work with hospice organizations and Summa Health System, where she has provided care in rehabilitation, inpatient, and outpatient settings.
Alicia works closely with nurse practitioner groups to improve productivity, optimize reimbursement, and strengthen clinical protocols. Her expertise in clinical operations and regulatory compliance makes her a trusted advisor in advancing effective healthcare delivery.